Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: November, 2025

At FindFast ("we", "us", or "our"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and secure your information when you access or use the FindFast real estate platform available at https://www.findfast.space ("Platform").

The Platform enables users to browse properties, view details, contact property owners/agents, and make nominal payments to unlock contact information. By using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal details you voluntarily provide when using the Platform, such as:

• Name

• Email address

• Phone number

• Contact details submitted in inquiry forms

• Uploaded documents (if any, for verification or service use)

1.2 Property Browsing & Usage Data

We automatically collect technical data to optimize your experience:

• IP address

• Device and browser details

• Session duration

• Pages viewed (property pages, search activity, filters used)

• Click activity (e.g., "View Owner Details" interactions)

1.3 Payment Information

When you pay a nominal fee to view owner/agent details, we collect:

• Transaction amount

• Product purchased (e.g., "Owner Contact Unlock")

• Payment timestamp

All payments are processed through secure third-party gateways; we do not store your card or bank details.

1.4 Communication Data

This includes messages or inquiries you submit to property owners or agents through the Platform.

2. How We Use Your Information

We use your information to:

• Display property listings and enable search/filter features

• Facilitate property inquiries and show owner/agent details after payment

• Improve platform functionality, load times, and search accuracy

• Prevent fraud, monitor unusual activity, and ensure secure access

• Process payments and send transaction confirmations

• Deliver alerts, updates, and customer support responses

• Analyze user engagement and improve marketing and property recommendations

3. Sharing of Information

We do not sell or rent personal data. We may share your information only under the following situations:

3.1 Property Owners / Agents

When you choose to contact a property owner/agent or unlock their details, your contact information may be shared with them.

3.2 Service Providers

Trusted providers who support our operations, such as:

• Hosting providers

• Analytics services

• Payment gateways

• Customer support tools

All third parties operate under strict confidentiality agreements.

3.3 Legal and Compliance

We may share data when required by:

• Law enforcement

• Government authorities

• Court orders

• Fraud or security investigations

3.4 Business Transfers

If FindFast undergoes a merger, acquisition, or restructuring, user data may be transferred following strict privacy standards.

4. Data Security

We apply industry-standard precautions to protect your data, including:

• Encrypted connections (HTTPS)

• Secure database storage

• Role-based access control

• Fraud monitoring systems

While we strive for maximum security, no online system is completely risk-free. Users must also keep their login credentials secure.

5. Data Retention

We retain your data only as long as necessary to:

• Provide services

• Resolve disputes

• Complete financial/legal obligations

Property inquiry records or unlocked contact access logs may also be retained for compliance and fraud prevention.

6. Your Rights & Choices

You may:

• Access or update your account/profile details

• Request deletion of your data by contacting contact@findfast.space

• Opt-out of marketing or promotional communications

All requests will be processed in accordance with applicable data protection laws.

7. Cookies & Tracking

We use cookies to:

• Improve browsing experience

• Remember preferences

• Analyze traffic

• Provide relevant property suggestions

You may disable cookies through browser settings, but some features may not work properly.

8. Third-Party Links

FindFast may include links to external real estate tools, maps, or financing partners. We are not responsible for their privacy practices. Users should review their respective privacy policies.

Contact Us

For any concerns, requests, or clarifications:

Email: contact@findfast.space

Support Hours: Monday to Saturday, 11:00 AM to 8:00 PM IST