Refund & Cancellation Policy

FindFast charges a nominal, one-time fee to unlock property owner/agent contact details.

Because this is a digital service that provides immediate access, refunds are very limited.

A refund may be issued ONLY if:

•You were charged due to a technical error

•The contact details unlocked were incorrect, invalid, or not available

•A payment was accidentally duplicated

•A transaction was processed by mistake without accessing the contact details

Not Eligible for Refunds:

Refunds will not be issued under the following conditions:

•You successfully unlocked and viewed the contact details

•You changed your mind after viewing the details

•You contacted the wrong owner/agent by mistake

•You expected a different type of property or service

•You misused the platform or violated Terms & Conditions

•You attempt to exploit the refund system

To request a refund, email us at contact@findfast.space

Subject Line: Refund Request – [Your Registered Email]

Include:

•Your registered email

•Date & time of payment

•Property ID for which contact details were unlocked

•Short explanation of the issue

Our team will review the request and respond within 2 business days.

If approved:

•Refund will be initiated within 2 business days

•Amount will be returned to your original payment method

•Depending on the bank/payment provider, it may take 3–10 business days to reflect in your account

Once processed, refunds typically credit within 7 days

Because FindFast provides instant, one-time access to owner/agent contact details:

•There is no subscription, so cancellation is not applicable

•Payments for unlocking contact details cannot be reversed once access is granted

•You may continue browsing other properties at no additional cost.

If you accidentally unlocked the wrong property, contact our team immediately.

We will review the case and may approve a refund only if the details were not yet viewed.